Contact Ceidwad

Three addresses, each read by someone who can answer it. We aim to reply within two working days, and sooner if a school is dealing with something live.

General enquiries

The product, pricing, getting your school or trust set up, or anything you could not find an answer to on the site.

hello@ceidwad.co.uk

Data protection and security

Data protection questions from your DPO, requests about personal data we hold, and security reports. Good-faith research is welcome — the terms are on our security page.

security@ceidwad.co.uk

Billing and accounts

Invoices, purchase orders, remittances and anything your finance office needs from us.

accounts@ceidwad.co.uk

If you are reporting a security issue, the scope and our commitment to good-faith researchers are on the security page. Where personal data may be at risk, say so in the subject line and we will treat it as urgent.